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Alphabetical Listing

Business Process Outsourcing (BPO) Indian Supplier Landscape - Report Preview from the May 8, 2007 webinar by Everest Research Institute. - May 2007

Captive Value Diagnostic Study Global Sourcing Market Update: A Survey of Organizations with Offshore Captive Operations Preview - Preview Deck - Results from survey of 56 global organizations. Provides insights on current performance relative to expectations and parent company views upon the focus of future investments. - October 2007

Comparison of Outsourced and Captive Solutions for Capturing Value from Offshoring - Preview Deck - An in-depth examination of the relative cost and value of captives and third-party outsourcers. Includes a Total Cost of Ownership analysis which explains why captives are 5-15% more expensive than outsourced solutions. - October 2007

Everest Research Institute - April 2006 - What portion of FAO contracts have an offshore component? FAO market update! - April 2006

Everest Research Institute December 2005 - Did you know that Procurement Outsourcing could be the next "game changer" in outsourcing? - December 2005

Everest Research Institute - February 2006 - Is there a demand for growth in offshoring? - February 2006

Everest Research Institute - July 2006 - HRO Market Update: what are the opportunities in the 3K-15K employee size buyer segment? Download this free research sample. - July 2006

Everest Research Institute - June 2006 - Procurement Outsourcing (PO) has higher potential than HRO and FAO, yet it has shown slower growth. Find out why in a sample from the latest Everest market update. - June 2006

Everest Research Institute - March 2006 - What are the key demand drivers among buyers of HRO? - March 2006

Everest Research Institute - May 2006 - New breaking research opposes recent hype: US and India labor arbitrage will last 18+ years. Find out more from this research sample. - May 2006

FAO Market Update - Everest Research Institute - November 2006 - Industry Adoption Trends in FAO. Download a sample deck. - November 2006

Financial Accounting Outsourcing (FAO) Annual Report - January 2007 - Breaking research: Industry Adoption Trends in FAO. - January 2007

Finance & Accounting Outsourcing (FAO) Market Update - Global FAO Supplier Landscape Preview Deck - June 2007

Global HRO Supplier Landscape - Preview Deck - This research report analyzes global 2007 HRO supplier landscape, investigates the emerging supplier trends, and assesses supplier delivery capability across scale, scope, technology, and delivery footprint. This report will assist bu... - December 2007

Global Sourcing in PO - Preview Deck - This report examines the key trends emerging in the offshore PO market. The study is focused on offshore adoption in PO, role of global sourcing in PO, and offshore supplier landscape. This report will assist both companies considerin... - November 2007

Global Sourcing (GS) Market Update: December 2006 - Evaluating Risks from Outsourcing and Global Sourcing - December 2006

Global Sourcing Market Update --Everest Research Institute August 2006 - What are the future risks and opportunities in the outsourcing market? Download this research sample... - August 2006

Global Sourcing Market Update: Indian Captive Market: Trends and Implications - Everest research indicates that captives are a large and significant section of the Indian offshore services market and continue to grow rapidly. Download key insights in this preview deck. - July 2007

How Structural Changes in the ITO Market are Likely to Affect the Industry - Preview Deck - Analyzes the key trends for different customer segments within the ITO market to provide insights into structural shifts impacting the industry. - November 2007

HRO Annual Report 2007 - Preview Deck - Everest Research Institute report that provides comprehensive coverage of the global 2007 HRO market and assists key stakeholders in understanding the changing dynamics of the HRO market. - November 2007

HRO - 2007 Recap & 2008 Outlook - What have we learned and where are we headed? Download the deck from the Everest Group Institute webinar on November 6, 2007. - November 2007

HRO Market Update - Everest Research Institute September 2006 - It is expected that 48-59 new HRO deals will be signed in 2006. Download this research sample... - September 2006

Impact of Market Trends on Desktop and Helpdesk Provisioning - Download the deck from Everest's February 20, 2008 webinar. - February 2008

Information Technology Outsourcing (ITO) Infrastructure Outsourcing Roadmap - The first in a 4-part series that progressively builds the picture of the IMO market trends and dynamics. Download a preview deck. - February 2007

Information Technology Outsourcing (ITO) Joint Market Update - Preview Deck - Joint research with EMA. Discusses types of software tools and strategies adopted by RIMO suppliers. - October 2007

Information Technology Outsourcing (ITO) Market Update: The Outsourcing Engagement Model as a Strategic Element in Expanding Share of the Buyer's Wallet - Everest Research Institute study that defines and analyzes pricing models and relationship approaches, evolution of engagement models and looks at suppliers' strategies in expanding the buyer's wallet share - January 2008

Information Technology Outsourcing (ITO) Market Update Preview: Selecting Locations for Remote Infrastructure Management - Click to download key insights and preview deck. - March 2007

Information Technology Outsourcing (ITO) Market Update Preview - Cost accounting considerations in IT outsourcing. Download the preview deck from Everest Research Institute. - April 2007

Institute Research - June 2005 - Did you know...prices per employee have declined for both large and small HRO transactions with increased competition? Download this powerpoint for more information. - June 2005

Institute Research - September 2005 - FAO study - September 2005

Institute Research November 2005 - Did you know that the attractiveness of a location is driven more by the city than the country? Download this free PowerPoint for more information. - November 2005

ITO Market Update: ADM Partnerships - Moving Beyond Labor Arbitrage - Research Preview Deck: The entry of labor arbitrage into Application Development and Maintenance (ADM) outsourcing has redefined the market and created a ~US$20 billion offshore industry. Since the emergence and rapid growth of the first Indian offs... - August 2007

ITO Market Update: Asset-light Outsourcing Model - The second in the 4-part series offers insights into one of the most important drivers of change in the IO market--the asset ownership trends. Download a preview deck. - February 2007

ITO Market Update: Impact of the SOA - Preview Deck - An explanation of SOA implementation approaches in the context of their role in IT outsourcing and the challenges and opportunities for the industry. An analysis of SOA's role in ITO today and its likely effect on the outsourcing ind... - September 2007

ITO Market Update: The Growth of Infrastructure Management Outsourcing - Download key insights and preview deck. - March 2007

Location Optimization - Perspectives on Delivery Center Locations for BPO - Central & Eastern Europe (CEE) - Preview Deck - An analysis of 25 cities in Central and Eastern Europe, including labor pool size, costs, and risks. An assessment of language availability is also included. - September 2007

Mapping the Landscape of Chinese Suppliers: Everest Research Institute report that profiles leading Chinese suppliers and examines their delivery capabilities and target customer segments. Preview document available.

Outsourcing Order-to-Cash (O2C) and Procure-To-Pay (P2P) - Opportunity to Create Business Impact - Preview Deck - This Everest Research Institute study investigates the business value and the market state of outsourcing O2C and P2P processes. The purpose of this research is to identify the opportunity and the constituents of the business case for... - December 2007

Procurement Outsourcing Annual Report - Download key insights and preview deck. - March 2007

Procurement Outsourcing Market Update - Everest Research Institute October 2006 - Technology Choices in PO. - October 2006

Procurement Outsourcing (PO) Market Update: Outsourcing the Procure-to-Pay (P2P) Process - Preview Deck - Everest Research Institute report that analyzes the value proposition and solution characteristics of outsourced P2P. Also discusses impact on supplier landscape and implications for buyers and suppliers. - February 2008

Tax Considerations in IT Outsourcing: Improper tax planning can create unnecessary costs for both buyers and suppliers of outsourcing services. Learn about important considerations for six types of taxes. Preview document available.

Trends in Offshore Contact Center Services Market - Preview Deck - Everest Research Institute report that provides insight on current and emerging delivery locations including costs, capabilities and risks, and trade-offs to consider while evaluating contact center locations. - March 2008

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